The tables below show a running list of all automated emails sent by Melon to creators and agencies. If you have any suggestions for additional email notifications Melon should send, let us know @ [email protected].
Creator Emails
Email Name | What it means |
Welcome to Melon: Onboarding | An onboarding email to welcome creators to Melon |
A split has been canceled | Notifies the creator when a split they're on is canceled |
Creator bank requires micro-deposit | Notifies the creator when we need to manually connect their bank with a micro-deposit |
Split invitation | Received when a creator is invited to join a split |
Creator has insufficient funds | Notifies the creator when Melon can't process the full split amount due to insufficient funds |
Creator bank is disconnected | Notifies the creator when their bank is disconnected from Melon and requires a relink |
Agency Emails
Email Name | What it means |
Welcome to Melon: Onboarding | An onboarding email to welcome agencies to Melon |
A split has been canceled | Notifies the agency when a split they're on is canceled |
Creator bank requires micro-deposit | Notifies the agency when we need to manually connect a creator's bank with a micro-deposit |
Manual split invitation | Received when an agency creates a split invite but wants to send it directly to the creator |
Creator has insufficient funds | Notifies the agency when Melon can't process a creator's full split amount due to insufficient funds |
Creator bank is disconnected | Notifies the agency when a creator's bank is disconnected from Melon and requires a relink |
Agency bank is disconnected | Notifies the agency when their bank is disconnected from Melon and requires a relink |