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Can creators pay by card?

Yes. A creator can save a card as their payment method, and Melon can fall back to it when a bank charge is not possible. Card payments carry a processing fee o

Written by Melon Support

Yes. A creator can save a card as their payment method, and Melon can fall back to it when a bank charge is not possible. Card payments carry a processing fee of 2.9% + $0.30; bank payments have no fee.

By default the creator pays the card fee, but agencies can choose to absorb it.

Bank versus card

Bank

Card

Fee

None

2.9% + $0.30

Speed

Four business days to clear

Immediate authorisation

Setup

Connect a bank account

Add a card

Bank is the default and the cheapest route for everyone.

When the card is used

  • As the primary method, if the creator has a card and no connected bank.

  • As a fallback, when a bank charge cannot be made — no usable bank, or a bank connection that has dropped.

  • On a payment link, when the creator chooses card at checkout.

Who pays the fee

Agencies control this in Settings → Payments. Leave it on the creator and the fee is added at checkout; absorb it and it comes out of the agency's cut. Whichever applies, the fee is shown before payment is confirmed — never added silently.

Auto charge

With auto charge on and a card saved, scheduled charges run against the card without the creator doing anything. Turning auto charge off means every charge becomes a payment link they pay manually.

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