Melon

Melon calculates what each creator owes, issues the invoice on your schedule, sends it by email and text, and chases it if it goes unpaid. Creators pay by bank

How does automated invoicing work?

The disputed amount is pulled back from the agency while the creator's bank decides. Melon notifies both parties when a dispute opens and again when it closes,

What happens if a creator disputes a charge?

It depends on the split's charge schedule. Cashout splits charge when a cashout is detected. Earnings splits charge on a fixed cycle you pick when you create th

When does Melon charge my creators?

Melon consolidates them. A creator on several splits with your agency gets one invoice and one charge covering all of them, itemised per page. They pay once; yo

How does invoicing work for a creator with several pages?

Melon emails agencies and creators about splits, charges, invoices, banking and payouts. Texts are sent for a smaller set, and most are opt-in. There is no "cha

What emails and texts does Melon send?

Melon charges the creator, holds the funds while the transfer clears, then pays your agency on a weekly cycle. From charge to money in your account is typically

How does money move through Melon?

Melon charges 80% of what is available in the account rather than failing the whole charge, and carries the shortfall forward as a balance. What happens next de

What happens if a creator does not have enough money?

A per-period record of what was invoiced on an earnings split. Each row is a frozen statement for one billing period showing the earnings it covered and the amo

What is the Invoices tab?

They open the payment link Melon sends and pay by bank or card. No Melon account and no login are required — the link works on its own, and the…

How do creators pay an invoice?

Yes. A creator can save a card as their payment method, and Melon can fall back to it when a bank charge is not possible. Card payments carry a processing…

Can creators pay by card?

The start date decides when accrual begins — not which day you get billed. The billing day comes from the charge schedule, and the first charge lands at the fir

How does the start date affect billing?

Melon saw money arrive in the creator's bank but has not attributed it to a split yet. It shows as "Will be split soon" rather than being dropped, so the…

Why does some deposit money show as unsplit?

Melon Support

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