Melon uses Plaid to verify each user's bank account details before activating a split. Sometimes, Plaid can't automatically connect to the bank account without an additional manual step. This step is the micro-deposit.
What is a micro-deposit?
As the name implies, a micro-deposit is a small sum of money deposited (like $0.02) into the affected bank account. Once the micro-deposit successfully lands, the link between Plaid and Melon is completed.
Steps to Complete a Micro-Deposit
The owner of the affected bank account logs into Melon and navigates to the Melon settings.
Click on the "Additional Details" tab and submit the routing and account numbers for the bank account connected to Melon. This will initiate the micro-deposit.
Once the micro-deposit lands, the bank account should be linked and the split is activated. Any charges that were missed while the bank account wasn't linked will automatically be processed.