Melon

Sometimes a bank account may disconnect from Plaid due to changes in their software. These steps will users reconnect their bank.

How to reconnect a disconnected bank account

How to reconnect a Chase bank account when it doesn't properly connect to Plaid

How to reconnect Chase account to Melon

Using micro-deposits to link your bank account to Melon

Verifying bank account with a micro-deposit

For Melon users banking with Navy Federal Credit Union

Navy Federal Credit Union not supported

Why splits may be pending and how to (re-)activate them

What are pending splits?

🧾 Failed Payout — “Something went wrong here with either the sender or the recipient’s bank account.”

Melon Support

Fix splits that aren't running as expected 

Fixing Splits

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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