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What is a referral split?

A way to pay someone a percentage of your agency's earnings from a split — a referral partner, or an outsourced chat team. It is private: only your agency and t

Written by Melon Support

A way to pay someone a percentage of your agency's earnings from a split — a referral partner, or an outsourced chat team. It is private: only your agency and the referral partner can see it. The creator on the underlying split cannot.

Referral recipients are charged 2% of what is transferred to them. Sending costs the agency nothing extra.

How it differs from a multi-participant split

Referral split

Multi-participant split

Paid from

Your agency's cut

The creator's earnings

Visible to the creator

No

Yes

Typical use

Referral partners, chat teams

Account managers, second agency accounts

If the creator should not know about the arrangement, it must be a referral split.

Setting one up

Attach it to an existing split and set:

  • The percentage of your earnings from that split they receive.

  • The timeframe — indefinite, or with an end date.

The referral partner then needs a Melon account with completed KYC before they can be paid. See Create a referral or third-party split.

When they get paid

One week after your agency is paid for the same split, because Melon makes a second transfer from your agency to them. Referral payouts run weekly. See How does money move through Melon?.

They get their own dashboard showing what they have been paid and what is due next.

If the underlying split is cancelled

The referral split is cancelled with it. A referral cannot outlive the split it draws from, so cancelling the parent ends the referral automatically — you do not need to cancel it separately.

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