Splits that cannot charge yet. Either the creator has not finished accepting the invite, or an active split has hit a problem that stops charges. The Pending tab on your dashboard lists both, with the reason on each split.
A pending split still accrues. Nothing is lost while it waits.
Not yet accepted
A new split stays pending until:
The creator accepts the invite, and
Where the split requires it, a bank account is connected.
It moves to Active once both are done. A split with an invite still outstanding reads pending even if everything else is ready.
Active splits that became blocked
An active split moves back to pending when something breaks:
Reason | Fix |
Bank connection dropped | Reconnect the bank |
Bank needs micro-deposit verification | Confirm the deposit amounts |
A participant has not completed KYC | Finish verification in Settings |
A connected platform account signed Melon out | Reconnect the platform account |
Melon emails you when an active split becomes blocked, so you do not have to watch the tab.
Platform disconnections
An earnings split whose platform account needs reauthentication stops accruing until it is reconnected, and the missed days do not backfill themselves. See What does "needs reauthentication" mean?.
Reading the reason
Each pending split shows why. Start there rather than guessing — the four causes above have completely different fixes, and the split page names which one applies.
Related
