Skip to main content

When does Melon charge my creators?

It depends on the split's charge schedule. Cashout splits charge when a cashout is detected. Earnings splits charge on a fixed cycle you pick when you create th

Written by Melon Support

It depends on the split's charge schedule. Cashout splits charge when a cashout is detected. Earnings splits charge on a fixed cycle you pick when you create the split: weekly, bi-weekly, semi-monthly or monthly.

Every schedule boundary is UTC midnight.

The schedules

Schedule

Charges

Available on

On platform payout

When a cashout is detected

Cashout splits

Weekly

Every Monday

Earnings and cashout

Bi-weekly

Every other Monday

Earnings and cashout

Semi-monthly

The 1st and the 16th

Earnings and cashout

Monthly

The 1st

Earnings and cashout

Manual

Never automatically

All

Weekly and bi-weekly always bill on Mondays. This is fixed policy, not a per-split setting — the start date decides when accrual begins, not which weekday you are billed.

Why your Monday charge appears on Sunday

Boundaries tick at midnight UTC, which is late afternoon in the US. A charge dated Monday is generated Sunday evening Pacific.

This is the single most common surprise with scheduled billing. Nothing has gone wrong — the cycle is correct, you are just seeing it in a different time zone.

Ledger invoice emails are held until 5:00 AM Pacific on the boundary date, so the email arrives at a reasonable hour even though the invoice was generated the evening before.

When the first charge lands

A schedule charges at the first boundary after the start date, not on it.

A semi-monthly split starting 1 August first charges on 16 August. A weekly split starting on a Monday first charges the following Monday. This is deliberate: it gives a full period to accrue before the creator sees a bill.

Bi-weekly and the alternating week

Bi-weekly bills every other Monday. Melon enforces a minimum gap of 13 days between charges, so a short cycle never causes two charges in consecutive weeks.

Manual schedules

A split set to manual never charges automatically. The balance still accrues and stays visible; nothing is collected until someone triggers it. This is used to pause billing during a reconciliation without losing data.

Related

Did this answer your question?